Frequently asked questions

How long will it take to get my orders ?

It depends on where you are. Orders from standard items will be delivered within 7-10 business days but customized items will take 10-20 business days. Delivery details will be provided in your confirmation email.

How do I determine my bracelet or ring size ?

Finding the right fit for your accessories is crucial! We've got a handy size guide available on our website to assist you in measuring your wrist for bracelets or determining your ring size accurately. Still unsure? You can watch our Youtube video guide through this link and it will help you. Still unsure? Our customer support team is ready to help you find the perfect fit – just drop us a message with your inquiry!

Feel free to reach out to us at info@yshmk.com if you have more questions or need further assistance. We're here to ensure your Yshmk experience is enjoyable and tailored to your needs!

Are your accessories suitable for sensitive skin?

Our collection includes a variety of materials, and we prioritize the comfort and safety of our customers. While many of our accessories are hypoallergenic, it's best to check the product descriptions for specific materials used. If you have any concerns about sensitivities or allergies, feel free to contact us for more detailed information about a particular item.

How can I track my order ?

We've got you covered! Once your order is on its way, you'll receive a confirmation email with a tracking number and a link to follow your package's journey in real-time. If you can't locate this email, feel free to reach out to our support team at info@yshmk.com, and we'll be happy to assist you.